Boston’s Unofficial Ambassadors: Daniel Abbott & Daniel Droz

What has been your most exciting and/or strange request?
Daniel D: A gentleman from overseas approached me and kept asking detailed information about the wharfs along the harbor and the shipping industry in Boston. Then, on the third day of his stay he asked me if I could help him locate a vendor who would be able to sell him a forklift and a shipping crane. I paused for a minute and he said, “well I’m going to get lunch and I’ll check in with you after.” Needless to say, after some interesting research I was able to locate a few vendors for him. The part that makes this so memorable was that the gentleman was wearing an eye patch during his entire stay.
Daniel A: Our hotel has an international airline crew stay with us each day. Some of the things they come to us looking for have been among the most unusual. I have been asked to find everything from aircraft parts to obscure medical textbooks. One captain once came to me with a handwritten drawing of a part for a classic Chevy and seemed surprised when I couldn’t tell him where to go off of the top of my head. For the record, the part was eventually located.

Who is your dream guest?
Daniel D: My dream guest would have to be Robin Williams. I just think he is a brilliant actor and hilarious comedian. Also I think that when you work at a job where anything can happen and you can be asked anything at anytime a wild card like him would be so fun and challenging to work with.
Daniel A: I have had the opportunity to meet luminaries in the world of sports, politics and entertainment. However, I have never met a president of the United States. It wouldn’t necessarily need to be a sitting president but I think it would be pretty cool to be able to say you’ve met a president. And this answer has absolutely nothing to do with Tim Thomas.

I love my job because…
Daniel D: The Concierge job is completely random and really does not have any set parameters other then the request must be legal and the guest needs to be able to pay for it. Being able to help people while they are away from home and outside their comfort zone is another big plus, we’re all at our weakest in unfamiliar surroundings and sometimes the unexpected happens. 
Daniel A: I love my job for many reasons, but the biggest one is the people I have met and worked with. There have been so many great people over the years that I never would have met if I weren’t doing what I was doing. And that continues to be one of the best parts of the job. On a daily basis I get to work with amazing colleagues and meet interesting people.