Boston’s Unofficial Ambassadors: Joe Fallon

What has been your most exciting and/or strange request? One time I had a guest ask me to find five cases of this rare champagne, it was a very limited production. I got three cases then he requested two others. Also I arranged an engagement at Fenway Park. The man wanted to get engaged on the jumbo tron. We drove them down in the house car. He did it while the Red Sox were at batting practice. Since it wasn’t during the game I thought it would make him nervous that she might not say yes. Last I heard they are still married.

I love my job because…Each day is totally different. Paul Newman one day Berne Mac another day–basically you don’t know what’s going to come your way. Representing the city creating a different experience for each unique guest. Making the impossible happen.

What is it like working with Catie the black lab? I’m her personal assistant. Catie is very fun. Some days I don’t feel like I work for a hotel, I feel like I work for a dog. Guests can sign up to take her out on walks about 20 minutes at a time. Catie has her route already set up. She knows where she wants to go. It’s unique, guests will come back and say, I didn’t take her out for a walk she took me out for a walk, and it’s true. We adopted Catie from the Guide Dog Foundation when she was two years old. We adopted her in 2004 and that is when the Red Sox won The World Series, so we say she is good luck. Catie is totally different in the Hotel business. When I got hired here she was in the room. She’s been in the Labrador Retriever Magazine, on Good Morning America and she has even been down to Broadway!